1. Acceptance of Terms

These Terms & Conditions constitute a legally binding agreement between you and Souviks regarding the use of this website.

Your continued use of the website signifies your acceptance of these Terms and any future modifications that may be made.

If you do not agree to these Terms, you should discontinue access to the website and any related services.

2. Business Information

Business Name: Souviks

Business Address:
Souviks Building
Andal More, Beside NH-2
Andal, West Bengal – 713321
India

Email: mssouviks@gmail.com

Phone:
+91 94343 31896
+91 79082 15701

Website:
https://www.souviks.co.in/

GST Registered: Yes

3. Website Purpose

The website is intended to:

• Provide information regarding automotive spare parts and related products.
• Display product categories and product information.
• Allow users to submit inquiries.
• Facilitate communication with Souviks.
• Provide quotation and support request functionality.
• Share company and contact information.

Website functionality may be modified, expanded, restricted, suspended, or discontinued at any time without prior notice.

4. Eligibility

By using this website, you represent and warrant that:

• You have the legal capacity to enter into binding agreements.
• You will provide accurate and truthful information.
• You will comply with applicable laws and regulations.
• You will not misuse the website or its services.

Individuals under the age of 18 should use this website only with the involvement and supervision of a parent or legal guardian.

5. Product Information

We strive to maintain accurate and up-to-date product information.

However:

• Product images may be representative only.
• Packaging may differ from images shown.
• Specifications may change without notice.
• Manufacturers may revise products at any time.
• Availability may vary.
• Errors or omissions may occur despite reasonable efforts.

Nothing on this website should be interpreted as a guarantee of product availability, specification accuracy, or suitability for a particular application.

6. Product Compatibility

Automotive spare parts frequently vary depending upon:

• Vehicle make
• Vehicle model
• Year of manufacture
• Engine type
• Chassis specifications
• OEM requirements
• Application-specific configurations

Customers are solely responsible for verifying compatibility before purchase, installation, or use.

Souviks shall not be liable for losses arising from incorrect identification, ordering, installation, modification, or use of products.

7. Quotations and Pricing

Any quotation provided through:

• Website inquiries
• Email
• Telephone
• WhatsApp
• Direct communication

is subject to:

• Stock availability
• Manufacturer pricing revisions
• Market fluctuations
• Transportation costs
• Tax changes
• Clerical correction

Quotations do not constitute a legally binding commitment unless specifically confirmed in writing by Souviks.

Prices may change without prior notice.

8. Orders

Orders may be accepted through:

• Telephone
• Email
• WhatsApp
• Direct communication
• Future online ordering systems

Souviks reserves the right to:

• Accept or reject any order.
• Limit quantities.
• Request verification.
• Cancel orders.
• Refuse service where appropriate.

Order acceptance is subject to stock availability and verification requirements.

9. Payment Terms

The website currently functions primarily as an informational and inquiry platform.

At present, online payment functionality may not be available through the website.

Payments, where applicable, may be accepted through:

• Bank transfer
• UPI
• Cash
• Other mutually agreed payment methods

Future online payment functionality may be introduced through approved third-party payment service providers.

All payments shall be made in Indian Rupees (INR) unless otherwise agreed in writing.

10. Taxes

Souviks is a GST-registered business.

Applicable GST and other statutory taxes shall be charged in accordance with prevailing laws and regulations.

Customers are responsible for:

• Providing accurate billing information.
• Providing correct GST details where applicable.
• Reviewing invoices for accuracy.

Tax treatment shall be governed by applicable Indian tax laws.

11. User Conduct

Users agree not to:

• Violate applicable laws or regulations.
• Submit false or misleading information.
• Impersonate another individual or organization.
• Attempt unauthorized access to the website.
• Interfere with website functionality.
• Transmit malicious software.
• Engage in fraudulent activities.
• Harvest or scrape website data without authorization.
• Use the website for unlawful purposes.
• Attempt to circumvent website security measures.

Violation of these Terms may result in restricted access, termination of access, legal action, or reporting to relevant authorities.

12. Intellectual Property Rights

Unless otherwise stated, all content available on the website is owned by or licensed to Souviks and is protected by applicable intellectual property laws.

Protected content includes, but is not limited to:

• Website design and layout.
• Business branding.
• Graphics and images created by Souviks.
• Text and written content.
• Catalog structures.
• Website source content.
• Logos and visual elements.
• Custom documentation.

Users may not:

• Copy content.
• Republish content.
• Modify content.
• Distribute content.
• Create derivative works.
• Commercially exploit content.

without prior written authorization from Souviks.

13. Trademarks

Any third-party trademarks, logos, product names, brand names, trade names, and manufacturer references appearing on the website remain the property of their respective owners.

Examples may include automotive manufacturers and aftermarket brands whose products may be stocked, distributed, or referenced by Souviks.

The appearance of such marks does not imply ownership, endorsement, sponsorship, partnership, or affiliation unless expressly stated.

14. Third-Party Links

The website may contain links to third-party websites, applications, services, social media platforms, or resources.

These links are provided solely for convenience and informational purposes.

Souviks does not:

• Control third-party websites.
• Guarantee third-party content.
• Accept responsibility for third-party services.
• Accept responsibility for third-party privacy practices.
• Accept responsibility for third-party security practices.

Users access third-party websites at their own risk.

15. Website Availability

While we strive to maintain uninterrupted website access, we do not guarantee:

• Continuous availability.
• Error-free operation.
• Uninterrupted access.
• Compatibility with every device or browser.
• Permanent availability of all content.

The website may become temporarily unavailable due to:

• Maintenance activities.
• System upgrades.
• Technical failures.
• Security incidents.
• Network interruptions.
• Events beyond our reasonable control.

Souviks shall not be liable for losses arising from temporary website unavailability.

16. Disclaimer of Warranties

The website and all content, information, materials, and services are provided on an "AS IS" and "AS AVAILABLE" basis.

To the fullest extent permitted by law, Souviks disclaims all warranties, representations, and guarantees, whether express, implied, statutory, or otherwise.

This includes, but is not limited to:

• Merchantability.
• Fitness for a particular purpose.
• Accuracy.
• Reliability.
• Availability.
• Non-infringement.
• Performance.
• Compatibility.

We do not warrant that:

• The website will always be available.
• The website will be free from errors.
• The website will be free from interruptions.
• The website will be free from security vulnerabilities.
• The information provided will always be complete or current.

Users assume all risks associated with their use of the website and reliance upon information provided through the website.

17. Limitation of Liability

To the fullest extent permitted by applicable law, Souviks, its owners, employees, representatives, affiliates, contractors, suppliers, and service providers shall not be liable for any direct, indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to:

• Use of the website.
• Inability to use the website.
• Reliance upon website content.
• Product information inaccuracies.
• Temporary website unavailability.
• Technical failures.
• Communication delays.
• Third-party services.
• Loss of business opportunities.
• Loss of profits.
• Loss of revenue.
• Loss of goodwill.
• Loss of data.

Where liability cannot be excluded by law, our total aggregate liability shall not exceed the amount actually paid by the customer to Souviks for the specific product or service giving rise to the claim.

18. Indemnification

You agree to defend, indemnify, and hold harmless Souviks, its owners, employees, affiliates, representatives, suppliers, and service providers from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to:

• Your use of the website.
• Your violation of these Terms.
• Your violation of applicable laws.
• Your misuse of products or services.
• Your infringement of any third-party rights.
• Information submitted by you through the website.

19. Privacy

Your use of the website is also governed by our Privacy Policy.

The Privacy Policy explains how we collect, process, store, use, and protect personal information.

By using the website, you acknowledge that you have reviewed and understood the Privacy Policy.

20. Force Majeure

Souviks shall not be liable for any delay, interruption, or failure to perform obligations resulting from circumstances beyond our reasonable control.

Such circumstances may include, but are not limited to:

• Natural disasters.
• Floods.
• Earthquakes.
• Storms.
• Fires.
• Pandemics.
• Government actions.
• Regulatory restrictions.
• Labor disputes.
• Transportation disruptions.
• Internet outages.
• Telecommunication failures.
• Power failures.
• Cybersecurity incidents.
• Supply chain disruptions.

Performance obligations affected by such events shall be suspended for the duration of the event.

21. Termination of Access

We reserve the right to suspend, restrict, or terminate access to the website without prior notice where:

• These Terms are violated.
• Fraudulent activity is suspected.
• Security concerns arise.
• Technical concerns arise.
• Legal obligations require such action.
• Protection of users or business interests requires such action.

Termination of access shall not affect rights, obligations, liabilities, or remedies accrued prior to termination.

22. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

All matters relating to the website, business transactions, and these Terms shall be subject to applicable Indian laws and regulations.

23. Jurisdiction

Any dispute, controversy, claim, or proceeding arising out of or relating to:

• These Terms & Conditions.
• The use of the website.
• Business dealings with Souviks.
• Products or services supplied by Souviks.

shall be subject to the exclusive jurisdiction of the competent courts located in Paschim Bardhaman, West Bengal, India.

24. Severability

If any provision of these Terms is determined to be unlawful, invalid, illegal, or unenforceable by a court or competent authority, that provision shall be severed from the remaining provisions.

The remaining provisions shall continue in full force and effect.

25. Entire Agreement

These Terms & Conditions, together with our Privacy Policy and any additional policies published on the website, constitute the entire agreement between users and Souviks concerning the use of the website.

These Terms supersede any prior understandings, communications, or agreements relating to website usage.

26. Future Website Features

As our business evolves, we may introduce additional website functionality, including:

• Customer accounts.
• E-commerce capabilities.
• Online ordering systems.
• Order tracking.
• Payment gateway integrations.
• Customer support portals.
• Inventory visibility systems.
• Odoo-based commerce functionality.
• Business management integrations.

These Terms shall apply to such features unless supplemented or replaced by feature-specific terms.

27. Changes to These Terms

We reserve the right to modify, amend, update, or replace these Terms & Conditions at any time.

Changes become effective immediately upon publication on this page unless otherwise stated.

Continued use of the website following publication of revised Terms constitutes acceptance of those revisions.

Users are encouraged to review these Terms periodically.

28. Contact Information

If you have any questions regarding these Terms & Conditions, please contact:

Souviks

Website:
https://www.souviks.co.in/

Email:
mssouviks@gmail.com

Phone:
+91 94343 31896
+91 79082 15701

Business Address:
Souviks Building
Andal More, Beside NH-2
Andal, West Bengal – 713321
India